Dell: DepEd’s so-called outdated laptops are not covered by the warranty

Guess teachers just have to live with it

Dell Latitude 3420 Celeron. Laptop issued by DepEd

Dell Philippines’ manager Ronnie Latinaz has announced that laptops procured by DepEd are not part of their warranty policy. This response came after Senate Minority Leader Aquilino “Koko” Pimentel III asked whether the pricey laptops are covered under their warranty.

DepEd is willing to replace the laptops if they are indeed proven to be slow versus the laptops’ total price as given by PS-DBM.

To recall and never forget, the Department of Education got in hot water after the Commission on Audit (COA) flagged them after agreeing to procure laptops with questionable specs. The laptop in question is the Dell Latitude 3420, a 14in. laptop with an Intel Celeron 6305 dual-core processor clocked at 1.8GHz and paired with 8GB LPDDR4 RAM and 1TB 5400RPM SATA HDD storage. The amount totaled Php60,600.80 wherein you can get a functioning new MacBook for slightly less.

In addition to Dell reiterating that the laptops are not covered by the warranty, should DepEd replace the laptops, that would entail another round of spending as the “outdated and pricey” concerns are not part of the warranty coverage.

Source: Inquirer